We recognize that no one is immune to financial hardship. It can affect anyone at any time. If you need assistance paying your water bill you may be eligible for one or more of the programs listed below. If at any time you may have a question about financial assistance or eligibility requirements please contact our customer service center at 208-362-7304 or at [email protected] for more information.
Veolia Cares
Veolia Cares is our non-profit program that helps customers who need temporary financial assistance with their water bills https://www.eladacap.org.
Payment Plans
You may be eligible for a payment plan to help you better budget your water bill. Please contact our local customer service team at 208-362-7304 or at [email protected] for more information.