Contact Customer Service

Need assistance with your water service? We’re happy to help. Just send us a message or you can also get in touch using the contact info listed below.

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By Email

You may contact us via email 24/7. One of our qualified Customer Service Representatives will respond to your email during normal business hours.

[email protected]

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By Phone

Call us to speak directly with one of our customer service representatives for Idaho.

800-305-4737

CLICK HERE FOR OTHER LOCATION PHONE NUMBERS

* In Person hours not available at this location.

You can use our 24/7 self-service options to quickly obtain your account balance, pay your bill, and confirm your telephone information.

After Hours Emergencies: (208) 362-7304

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In Person & by Mail

Send us a letter or visit your local customer service center for assistance.

CUSTOMER SERVICE CENTER

8248 West Victory Road
Boise ID 83709

* In Person hours not available at this location.

Always remember to include your account number on any correspondence to us.