Services & Appointments FAQ
Our employees wear a uniform with our company name and logo, drive a branded vehicle, and also carry photo identification. If there is ever a question, call our office at
Please contact our Customer Service Center at and we will be happy to arrange a service call.
Please ensure that the meter and/or meter pit is easily accessible. This will save time and ensure the safety of our employees.
There is no cost for a service call during normal business hours. However, there is a fee for after-hours service calls. Please contact our Customer Service Center at for details.
At least 24 hours in advance, please call our Customer Service Center at and we will be happy to assist you with rescheduling. Note that not all of our locations offer specific appointment times for service calls.