Customer Service
Need assistance with your water service? We’re happy to help. Just send us a message or you can also get in touch using the contact info listed below.
By Email
You may contact us via email 24/7. One of our qualified Customer Service Representatives will respond to your email during normal business hours.
By Fax
Fax a copy of your service request, and you’ll hear from one of our qualified customer service
representatives shortly.
201-436-5823
By Phone
Call us to speak directly with one of our customer service representatives for Bayonne. To obtain phone numbers for another location click here.
(888) 434-0518
Monday - Friday: 8 a.m. - 4:30 p.m.
You can use our 24/7 self-service options to quickly obtain your account balance, pay your bill, and confirm your telephone information.
After Hours Emergencies: (201) 858-6900 After 4 p.m. Monday - Friday & weekends
In Person & by Mail
Send us a letter or visit your local customer service center for assistance.
Bayonne Customer Service Center
Customer Service Center
P.O. Box 4040
Bayonne, NJ 07002
Monday - Friday: 8 a.m. - 4:30 p.m.
Always remember to include your account number on any correspondence to us.