Faq Search

We've got answers to your water related questions. Search the FAQ to find what you're looking for.

top searched questions

Water Meter FAQ

How often does my meter need replacing?

Billing FAQ

What is Paperless Billing and how do I sign up?
What are my payment options for Paperless Billing?

Water Quality FAQ

How much of wastewater is really just water?
Why is my water brown or discolored?

Online & Account FAQ

Where do I find my balance online?