Veolia Cares
Veolia Cares is our non-profit program that helps customers who need temporary financial assistance with their water bills cares.veolia.org.
Pennsylvania Homeowner Assistance Fund (PAHAF)
The Pennsylvania Homeowner Assistance Fund (PAHAF), administered by Pennsylvania Housing Finance Agency (PHFA), supports homeowners in the Commonwealth who were financially impacted due to the pandemic. Please click here for more information on PAHAF.
Emergency Rental Assistance Program
The Emergency Rental Assistance Program provides assistance to households that have experienced financial hardship and may be at risk of homelessness due to the impacts of COVID-19. ERAP provides tenants with assistance for rental and utility costs. Please click here for more information on ERAP.
Payment Plans
You may be eligible for a payment plan to help you better budget your water bill. Please contact the Pennsylvania customer service team for more information.
Promise Pay
Veolia has authorized PromisePay to contact customers directly to offer assistance in paying their bills. PromisePay offers flexible, convenient and no-fee payment plans that will help customers pay their past due balances and eliminate debt. PromisePay is an online service that has helped thousands of people get out of debt and avoid negative financial consequences by making it simple and easy to sign up and manage a payment plan that works for you. We encourage you to take advantage of Veolia's partnership with PromisePay. To learn more and enroll, please visit: veoliany.promise-pay.com.