Services & Appointments FAQ

Our employees wear a uniform with our company name and logo, drive a branded vehicle, and also carry photo identification. If there is ever a question, call our office at (800) 575 4433  while the person, at your door, waits outside.

Did this answer your question?

Please contact our Customer Service Center at (800) 575 4433 and we will be happy to arrange a service call.

Did this answer your question?

Please ensure that the meter and/or meter pit is easily accessible. This will save time and ensure the safety of our employees.

Did this answer your question?

There is no cost for a service call during normal business hours. However, there is a fee for after-hours service calls. Please contact our Customer Service Center at (800) 575 4433 for details.

Did this answer your question?

At least 24 hours in advance, please call our Customer Service Center at (800) 575 4433 and we will be happy to assist you with rescheduling. Note that not all of our locations offer specific appointment times for service calls.

Did this answer your question?

At least 24 hours in advance, please call our Customer Service Center at  (800) 575 4433 and we will be happy to assist you with cancelling your appointment.

Did this answer your question?