Contact Customer Service

Need assistance with your water service? We’re happy to help. Just send us a message or you can also get in touch using the contact info listed below.

Woman in call center
By Email

You may contact us via email 24/7. One of our qualified Customer Service Representatives will respond to your email during normal business hours.

[email protected]

Two people in a call center
By Phone

Call us to speak directly with one of our customer service representatives for New York.

(877) 426-8969

CLICK HERE FOR OTHER LOCATION PHONE NUMBERS

Monday - Friday: 8:00 am-4:30 pm

You can use our 24/7 self-service options to quickly obtain your account balance, pay your bill, and confirm your telephone information.

After Hours Emergencies: 1 877 426 8969

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In Person & by Mail

Send us a letter or visit your local customer service center for assistance.

NEW YORK CUSTOMER SERVICE CENTER

162 Old Mill Road
West Nyack NY 10994

Monday - Friday: 8:00 am-4:30 pm

Always remember to include your account number on any correspondence to us.

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