Low Income Household Water Assistance Program (LIHWAP)
This federally funded emergency program provides financial assistance to customers facing difficulty paying their water or wastewater bills..
To learn more and apply, visit:
https://dhss.delaware.gov/dhss/dph/hsp/lihwap.html
Veolia Cares
Veolia Cares is our non-profit program that helps customers who need temporary financial assistance with their water bills cares.veolia.org
Payment Plans
You may be eligible for a payment plan to help you better budget your water bill. Please contact your local customer service team for more information.
Promise Pay
Veolia has authorized PromisePay to contact customers directly to offer assistance in paying their bills. PromisePay offers flexible, convenient and no-fee payment plans that will help customers pay their past due balances and eliminate debt. PromisePay is an online service that has helped thousands of people get out of debt and avoid negative financial consequences by making it simple and easy to sign up and manage a payment plan that works for you. We encourage you to take advantage of Veolia's partnership with PromisePay. To learn more and enroll, please visit: veolia.promise-pay.com.