Customer Service

Here at Veolia North America, customers come first. Providing convenient, responsive and safe service to our communities is the cornerstone of everything we do, and we always strive to exceed your expectations. Please choose from the options below and let us know what we can do for you today.

Customer Service

Contact Customer Service

Need one on one assistance with topics such as understanding your bill or what to do in an emergency? Send us a message, and one of our courteous support specialists will assist you.

Customer Service

Customer Rights

For us, “satisfactory” is not enough. Learn more about our commitment to service excellence.

Customer Service

Complaints & Resolutions

Is there an issue that we can help you with? Please let us know, so we can rectify the situation.

Customer Service

Don’t Risk It. Call 811 Before You Dig.

Planning a home improvement project? Planting a tree? Make sure to call 811 to avoid damaging buried gas and water lines on your property.