Contact Customer Service

Need assistance with your water service? We’re happy to help. Just send us a message or you can also get in touch using the contact info listed below.

Water drops on a blue leaf
By Email

You may contact us via email 24/7. One of our qualified Customer Service Representatives will respond to your email during normal business hours.

[email protected]

Dew on grass
By Phone

Call us to speak directly with one of our customer service representatives for Jersey City MUA.

(800) 575 4433

CLICK HERE FOR OTHER LOCATION PHONE NUMBERS

* In Person hours not available at this location.

You can use our 24/7 self-service options to quickly obtain your account balance, pay your bill, and confirm your telephone information.

After Hours Emergencies: (800) 422-5987

Water drops on leaf
In Person & by Mail

Send us a letter or visit your local customer service center for assistance.

JERSEY CITY MUA CUSTOMER SERVICE CENTER

69 DeVoe Pl.
Hackensack NJ 07601

* In Person hours not available at this location.

Always remember to include your account number on any correspondence to us.