Contact Customer Service

Need assistance with your water service? We’re happy to help. Just send us a message or you can also get in touch using the contact info listed below.

Woman in call center
By Email

You may contact us via email 24/7. One of our qualified Customer Service Representatives will respond to your email during normal business hours.

[email protected]

Two people in a call center
By Phone

Call us to speak directly with one of our customer service representatives for Allendale.

(855) 367-6708

CLICK HERE FOR OTHER LOCATION PHONE NUMBERS

* In Person hours not available at this location.

You can use our 24/7 self-service options to quickly obtain your account balance, pay your bill, and confirm your telephone information.

After Hours Emergencies: (800) 422-5987

Woman checking her mailbox and smiling
In Person & by Mail

Send us a letter or visit your local customer service center for assistance.

NEW JERSEY CUSTOMER SERVICE CENTER

69 DeVoe Pl.
Hackensack NJ 07601

* In Person hours not available at this location.

Always remember to include your account number on any correspondence to us.