Yesterday, a 36 inch valve failed and disrupted a transmission main which feeds water from Jersey City into Hoboken. The City of Hoboken purchases its water from Jersey City, and it flows into Hoboken through large transmission mains. To normalize the system, repairs to replace the valve will begin today. Repairing the valve is a complex procedure, due to its size and location underground, in the middle of a busy thoroughfare on the Jersey City and Hoboken border. Excavation of the site was completed overnight and highly specialized equipment will be used to conduct this repair. Please be assured that SUEZ emergency personnel will continue their efforts to return service to normal. 

In order to lessen demand on the system, we strongly urge residents throughout Hudson County to conserve water whenever possible.

The boil water advisory remains in effect for the City of Hoboken only. No boil water advisory has been issued for Jersey City. Residents should continue to boil their water for one minute for consumptive purposes. This includes drinking, cooking, brushing teeth, etc. Water does not need to be boiled for washing clothes or dishes. It is important that residents continue to boil water until further notice.

Until the valve can be repaired, water at the site of the break will continue to flow from underground. The City of Hoboken has diverted traffic from the area. Observer Highway is closed west of Henderson Street to Jersey Avenue, and Harrison Street is closed from Paterson Avenue to Newark Street. Jackson Street is also closed from Newark Street to Paterson Avenue.

SUEZ recognizes that some residents may continue to have lower water pressure, discolored water, or at times no water while repairs are ongoing. The discoloration is caused by high levels of naturally occurring minerals in the water and a buildup of harmless sediment in the water mains. We appreciate the patience of the residents and businesses as we work to normalize water pressure and return the flow of water to the City of Hoboken and the Newport area of Jersey City.

In addition to these websites, customers can stay informed by checking www.facebook.com/SUEZwaterNJ and www.twitter.com/SUEZwaterNJ