Paperless Billing

We're excited to let you know that we've launched a smoother, more streamlined Paperless Billing process - Veolia Paperless Billing.  Based on customer feedback, we have made changes that will simplify the way you receive and pay your bill.  

Benefits of Paperless Billing:

  • A one-stop shop to manage your Veolia account(s)
  • The ability to view past bills and notices
  • The opportunity to view water usage and compare with similar households
  • Easy ways to update contact information

Customers will need to establish an account on our secure customer website, mywater.veolia.us. Customer's bills will be available for viewing on mywater.veolia.us.

Here’s how the new paperless billing process works:

  1. You will receive an email notification when your bill is ready to view with a link to pay your bill.
  2. Clicking this link will bring you to mywater.veolia.us. Following log in, you will be brought to your bill where you can review it and pay it via any of the available payment methods (Credit, Debit, ATM card, or directly from your bank account using ACH withdrawal.